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Services
Charrette Technical Services is dedicated to providing expert service, installation, and training to digital imaging professionals that use wide format printers, laminators and engineering copiers in house.
Advantages:
- Knowledgeable and trained technicians providing prompt and professional service
- Full service provider of hardware, supplies and service
- Reseller of refurbished equipment
- Stocks parts to reduce our turnaround and your downtime
- Trade in and trade up plans available
- Convenient billing options
- One of the largest dealers of HP, Seal, Xerox, Epson, and Mimaki
- Download ICC Profiles
Additional Technical Services include:
- Color Management Training - Let us provide you with the tools and training to create color profiles and get the best color your printer can produce.
- Preventative Maintenance - Let us keep your printer or laminator running smoothly. Have one of our professional technicians come to your location and perform regular tune-ups.
- Service Contracts - Let us offer an extended warranty on your Xerox Engineering Copier and Digital Document System, Ricoh; Hewlett-Packard, and Mimaki Large Format Printer; or Seal Laminator. With national service coverage, we can keep your equipment in top working condition, even across multiple locations.
- Repair Services - We also offer repair services on the same equipment, on a "time and materials" basis.
- Call 800-777-3729 with inquiries about repairs on other wide format equipment.
Now that we are part of the Pitman Family, we also offer the folowing services:
Pitman Company Professional Services
The Professional Services division of Pitman Company offers our valued customers access to unsurpassed industry support. Pitman Company Professional Services offers a wide range of programs and services designed to satisfy the needs of our varied customer base.
One of the major considerations involved in the decision to purchase electronic equipment is the quality and availability of support services. Pitman Company enjoys the finest reputation for application support in the industry. Our broad product manufacturer partnerships afford Pitman the ability to offer our customers the most innovative and competitive product lines to meet the changing requirements of our customers.
National service coverage is provided by a field presence of 18 manufacturer certified technical professionals. We offer customized support programs in addition to our standard offerings. Our portfolio of services includes hardware installation, software training, contract support, consulting services, project management services, workflow benchmarks, and site surveys.
The Professional Service Division of Pitman presently offers the following products and services. Due to market product changes and updates, Pitman Professional Services frequently adjusts our product portfolio and offerings to meet the everchanging requirements of our valued customers. Please contact us directly to discuss how we can assist you.
1-888-274-8626 (Request to speak to a Professional Services Representative)
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Consulting Services
- Office to Prepress, Prepress to Pressroom Workflow and Systems Audits
- Network Certification, Evaluation, and Benchmarks
- File Server Storage, Redundancy, and Backup Systems Solutions
- Color Management of Prepress to Pressroom
- ICC Generation, Editing and Integration into the Workflow
- Multi-location Standardization
- Quality Control Processes
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Contract Services
- Standard and Customized Hardware Contracts on Traditional Analog Prepress, Digital Prepress, Network Appliances, and Server/Storage Solutions
- Standard and Customized Software and Applications Contracts on Software Installation, Upgrades, System Training, and Workflow Support
- Project Management of Single or Multi-vendor Systems Encompassing New Installs or System Upgrades
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Hardware Support
- Traditional Analog Frames, Processors, and Plate Systems
- Dupont FAST Processor and Exposure Systems
- Digital Integration of Server, Raid, and Tape Libraries
- NAS, SAN, Switch, Router, and Asset Management
- Macintosh System Support
- Proofing Engine Installation and Maintenance
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Software Support
- Prepress Production Application Installation
- System OS Install and Training
- Application Training and Upgrades
- Prepress Workflow Integration
- Color Calibration, Profiling, and Integration
- ICC Building, Editing, and Matching
- Product Benchmarks
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Portfolio of Pitman Professional Support (Please call for the most up-to-date products and services)
Workflow Rips
- Agfa Apogee Systems
- Artworks Systems
- Harlequin Systems
Color Proof Rips
- EFI Best Color
- Dupont Cromapro
- Kodak
- Agfa
- Onyx
Color Management
- Gretag Macbeth
- X-rite
- Monaco
Packaging
Server/Storage
Networking
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Imposition Workflow
Desktop
Ink Jet Proofing
Traditional Systems (not limited to the following)
- Film Processors
- Plate Processors
- Chemical Recovery Systems
- Exposure Systems
- Imagesetters
- Scanners
- Devo Tech
- Kelleigh
- Glunz Jensen
- Nuarc
- Burgess
- Dupont
- Carnfeldt
- Agfa
- Olec
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